Easy Returns & Exchanges
Try on your footwear, clothing or accessories in your home.
Returns must arrive in a brand new, unused condition with all tags attached.
With our "Perfect Fit Guarantee", we pay the cost of shipping both ways for orders above $69.00.
If returning or exchanging for a different size, product or style,
Complete and submit the return form. For eligible purchases this form will also create your pre-paid return label.
Then place a new order for the item you want to purchase.
Returned items must arrive at our facility in a brand new unused condition within 30 days of your original purchase to receive full credit.
Refunds will be issued within 10 days from the date we receive your return in a brand new, unused condition.
Credits will be applied to the original form of payment.
See full policy for complete details.